Frequently asked questions.
Clear answers about the current Stay Screen product, setup, pricing, privacy, and measurement.
What is Stay Screen?
Stay Screen is a managed guest welcome screen for hospitality TVs. Operators publish property guidance, Wi-Fi details, local recommendations, offers, messages, and checkout actions from a dashboard.
Which TV platform is supported?
The initial public launch supports the Stay Screen app on Apple TV. We do not claim public Android TV availability on this site.
Do guests need to download an app?
No. Guests use the remote and the TV already installed in the room or rental.
How much does Stay Screen cost?
The one-property plan is $29 per month. Small-hotel tiers for 5, 10, and 25 rooms are listed on the pricing page.
How is a screen set up?
After purchase, the operator adds existing property content, installs the Apple TV app, and pairs the screen with the correct property, unit, or room.
What guest data does Stay Screen process?
Processing depends on the operator's configuration. The legal page explains website, customer, device, stay, interaction, and guest-data practices in more detail.
How should operators measure results?
Compare repeat guest questions, content corrections, offer engagement, and checkout timing before and after launching a property. The evidence page defines these measurements without presenting targets as guaranteed outcomes.